MPSC Complaint Form

Utility Service Complaint

Please select an option:

I am a residential customer.

I am a business customer.

Please select an option:

Contact Information

Account Holder or Business Name:

First name may not be blank.

Last name may not be blank.

Missing or invalid phone number.

Missing or invalid email address.

Street address may not be blank.

Mailing city may not be blank.

Mailing state may not be blank.

Zip code may not be blank.

Same as address where the problem occurred.

Address Where Problem Occurred

Address may not be blank.

City may not be blank.

Mailing state may not be blank.

Zip code may not be blank.

I have an issue with a(n) utility.

Please select the type of utility you are having trouble with.

Cable Utility Name

Please select a cable company.

Electric Utility Company Name

Please Select an electric utility.

Gas Utility Company Name

Please Select a gas utility.

Gas/Electric Utility Company Name

Please Select a gas/electric utility.

Telecom Company Name

Please Select a telecom utility.

Phone Number Experiencing the Issue

Please add a telephone number.

Cable/Telecomm Company Name

Please Select a cable/telecomm utility.

Phone Number Experiencing the Issue

Please add a telephone number.

Complaint Summary

Please enter the issue you are experiencing.

I acknowledge and agree that all data, including personally identifiable information, such as: name, address, phone, and email, which I have provided in my Complaint may be released by the Michigan Public Service Commission to the utility and to the utility’s representatives in order to investigate and process my Complaint.

Note: Complaints filed by web are automatically shared, including personally identifiable information, such as: name, address, phone, and email, with utilities for more expedient resolution.
To make an anonymous complaint please contact the MPSC through the toll-free hotline at 800-292-9555 or by mail:

MPSC Customer Assistance
P.O. Box 30221
Lansing, MI 48909